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PARAGUAY, March 12, 2025 - Kodak Alaris, a provider of business solutions for data capture and intelligent document processing that simplify business processes, announces that it has signed an alliance with IT Group in Paraguay, which has now become the Kodak Alaris Authorized Service Center for the region.
As of February of this year, IT Group is in charge of the local management of all products from Kodak Alaris, ensuring continuity, efficiency, and high-quality customer service standards. This collaboration aims to improve customer satisfaction and optimize business processes.
According to Donatella Sebastiani, Distributor Account Manager for Argentina, Brazil, Paraguay, and Uruguay, this partnership is expected to drive a 50% growth in services offered, including warranties, maintenance, and support. “We are very excited to announce this partnership with IT Group. More than a commercial agreement, it is a joint effort in which we will both work to provide exceptional service to the region,” commented Sebastiani.
Cristina Vizgarra, President of IT Group highlighted the importance of certification in this process: “Kodak Alaris only authorizes duly certified companies that comply with best practice policies. This certification ensures that our clients' investment is protected thanks to the training and updates we receive from the brand.”
With this collaborative approach, both companies anticipate an increase in market share, strengthening the position of Kodak Alaris and IT Group, and expanding their presence in new markets.
About IT Group
We specialize in delivering world-class technology solutions. We excel in servicing leading brands such as Kodak Alaris, Xerox and HP, and our focus extends from printer and scanner repair and maintenance to the installation of complex audio visual and networking solutions. We are passionate about providing our customers with a complete experience, including logistics, equipment storage and efficient stock management. With years of experience and a highly trained team, we guarantee a comprehensive and personalized service, thus ensuring the operational efficiency of your company.
About Kodak Alaris
Kodak Alaris is a leading provider of enterprise data capture and intelligent document processing solutions that simplify business processes. Driven by decades of innovation in imaging science, our award-winning software, document scanners and services are available worldwide and through our network of channel partners. Visit Kodakalaris.com and follow us on LinkedIn, YouTube, Facebook and X.
© 2025 Kodak Alaris LLC TM/MC/MR: Alaris
All trademarks and trade names used are the property of their respective owners. The Kodak trademark and trade dress are used under license from Eastman Kodak Company.
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KodakAlaris@nextpr.com
