Best-in-Class Support

The Support Services team at Kodak Alaris is one of the largest and most responsive service forces in the world, with first-time fix rates of over 90 percent. From installation to repair, from maintenance training to device monitoring, our field engineers are committed to helping you get the most value out of your devices.

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ibml FUSiON 7700

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ibml FUSiON 7700

  • 730ppm
  • Expandable up to 24 pockets
  • Intermixed document feeding
  • Document imprinter
  • LED status indicators

ibml ImageTrac

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ibml ImageTrac

  • 429ppm
  • 1,500 Sheet feeder
  • Multi-feed detection
  • High capacity full page pockets
  • LCD touchscreen

Repair and Maintenance Services

Request Repair Service

Whether you need a repair on a device from Kodak Alaris or another manufacturer, we can support your needs.

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Multi-Vendor Support

Kodak Alaris has a comprehensive multi-vendor commercialization process delivering superior service and support.

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Contact Support

Need additional support? Get help with installation, training, relocation, assessment services and more.

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Request a Demo

See for yourself how our products and solutions can help solve your document capture challenges.

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Additional Support

Services

Our global team of experienced solution architects can help you transform your data capture and processing with innovative products, reliable automation and intelligent integrations.

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Software Solutions

Get the latest versions of software to update your intelligent document processing solution.

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Discontinued Product Drivers

Explore available support options for discontinued product drivers.

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Browse Developer FAQs

Find an answer to your issue in our collection of commonly asked questions.

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